wopie.

Trengo AI agent for Slack and Teams

Put Wopie to work in Trengo.

Wopie reads Trengo tickets, assigns and labels them, and drafts replies for your OK.

Hire for free

$100 in credits · No card needed

# inbox

Sofie in #inbox

@wopie which trengo tickets have waited longest?

Wopie Quoted 50 credits before starting

Eight tickets wait over 2 hours. The oldest is a refund question from 6 hours ago, in the WhatsApp channel.

Used 45 credits·Answered in #inbox

How Wopie works with Trengo.

Wopie is an AI agent that works in Trengo for you. You ask in Slack or Microsoft Teams. It reads tickets from email, chat and phone, assigns them to people, adds labels, finds help articles and logs voice calls. A reply to a customer is never sent until a person gives the OK.

  1. 1Ask in a channelWrite what you need in Slack or Microsoft Teams, the way you'd ask a teammate. No setup in Trengo.
  2. 2Wopie does the workIt tells you the credits first, then works in Trengo and your other tools, and posts the result in the thread.
  3. 3You stay in chargeAnything that reaches a customer, moves money or deletes data waits for your OK.
Works in
Slack and Microsoft Teams
Connects
Sign in to Trengo once
Category
Customer support
What it can do
34 Trengo actions: 24 look things up, 10 make changes
Price
$100 in free credits, then pay per job

Wopie uses Trengo with your other tools.

Ask for a result that needs more than one tool. Wopie pulls from Trengo, checks the rest and hands back one finished answer.

Everything Wopie can do in Trengo.

34 Trengo actions, in plain words. You never pick them yourself: ask for the result and Wopie chooses. 24 only look things up. The rest make changes, inside the access you give it.

  • Assign ticketChanges

    Assign a Trengo ticket to a user or a team.

  • Attach labelChanges

    Attach a label to a ticket.

  • Close ticketChanges

    Close a ticket.

  • Create contactChanges

    Creates a contact. If a contact with given identifier already exists, returns it.

  • Find contactsLooks up

    Finds contacts with the given term.

  • Get articleLooks up

    Get a specific article.

  • Get blockLooks up

    Get a specific block.

  • Get categoryLooks up

    Get a specific category.

  • Get email message contentLooks up

    Gets the full email content for a specific ticket message.

  • Get help centerLooks up

    Get a specific help center.

  • Get labelLooks up

    Get a label.

  • Get messageLooks up

    Get a message.

Safe in Trengo by default.

  • Only what you share

    Wopie sees only what your Trengo connection allows, and never more than the person who asked.

  • Asks before it acts

    Looking things up runs on its own. Anything that reaches a customer, moves money or deletes data waits for your OK.

  • Every step on record

    Each change it makes in Trengo is logged, with who asked and who approved it.

How Wopie stays safe

From owners using it

What owners are saying.

  • “Wopie.ai has transformed how I run the agency. Enquiries, follow-ups and everyday admin are easier to stay on top of, freeing me to focus on our clients and growth. It's simple to use, and the entire operation now runs more smoothly.”

    Harcourts · Real estate

  • “Wopie.ai has genuinely changed how I run Aster Stayz. It saves me hours on everyday tasks, giving me more time to care for our guests and grow the business. It's simple to use and has made the entire operation feel far more manageable.”

    Aster Stayz · Short-term rentals

More Customer support integrations.

Wopie works in 3,200+ apps, and can use several in one job.

Browse all integrations

Trengo integration

Trengo questions, answered.

No. Every reply waits for your OK.

Trengo and its logo belong to their owner and are shown only to say the two work together.