Intercom AI agent for Slack and Teams
Put Wopie to work in Intercom.
Wopie reads Intercom conversations, drafts replies, adds notes and tags the right contacts.
$100 in credits · No card needed
Jules in #customer-success
@wopie what are customers asking about in Intercom today?
Wopie Quoted 75 credits before starting
22 open chats. Seven ask about invoices and five about the new export. Three are waiting over two hours.
Used 69 credits·Answered in #customer-success
Jules in #customer-success
@wopie draft a reply to the invoice questions
Wopie Quoted 180 credits before starting
Seven drafts are ready. Each says where to find the invoice and gives the date it was sent.
Used 166 credits·Waiting for your OK
Jules in #customer-success
@wopie tag Greta Holm as a priority customer
Wopie Quoted 40 credits before starting
Done. Greta Holm at Fjord Studio now has the priority tag.
Used 37 credits·Updated in Intercom
Jules in #customer-success
@wopie add a note to Vikram's chat that he wants a call
Wopie Quoted 50 credits before starting
Note added for the team: Vikram wants a call on Thursday morning about his renewal.
Used 46 credits·Updated in Intercom
How Wopie works with Intercom.
Wopie is an AI agent that works in Intercom for you. You ask in Slack or Microsoft Teams. It reads open conversations, drafts replies, leaves notes for your team and tags contacts. It finds customers by email or name. It asks before any reply reaches a customer or any conversation is closed.
- 1Ask in a channelWrite what you need in Slack or Microsoft Teams, the way you'd ask a teammate. No setup in Intercom.
- 2Wopie does the workIt tells you the credits first, then works in Intercom and your other tools, and posts the result in the thread.
- 3You stay in chargeAnything that reaches a customer, moves money or deletes data waits for your OK.
- Works in
- Slack and Microsoft Teams
- Connects
- Sign in to Intercom once
- Category
- Customer support
- What it can do
- 13 Intercom actions: 6 look things up, 7 make changes
- Price
- $100 in free credits, then pay per job
Everything Wopie can do in Intercom.
13 Intercom actions, in plain words. You never pick them yourself: ask for the result and Wopie chooses. 6 only look things up. The rest make changes, inside the access you give it.
- Add Tag to contactChanges
Adds a specific tag to a contact in Intercom.
- Create noteChanges
Creates a note on a contact's record in Intercom.
- List Admin optionsLooks up
Gets all admins in your Intercom workspace and returns their and names.
- List assignee optionsLooks up
Gets all teams in your Intercom workspace and returns their and names.
- List conversationsLooks up
Lists conversations in your Intercom workspace, most recently updated first.
- List Tag optionsLooks up
Gets all tags in your Intercom workspace and returns their and names.
- Manage a conversationChanges
Close, snooze, open, or assign a conversation.
- Reply to conversationChanges
Reply to an Intercom conversation as an admin or on behalf of a contact.
- Retrieve a conversationLooks up
- Search contactsLooks up
- Send incoming messageChanges
Creates a new inbound conversation in Intercom on behalf of a contact.
- Send message to contactChanges
Sends an outbound message from an admin to a contact in Intercom.
Safe in Intercom by default.
- Only what you share
Wopie sees only what your Intercom connection allows, and never more than the person who asked.
- Asks before it acts
Looking things up runs on its own. Anything that reaches a customer, moves money or deletes data waits for your OK.
- Every step on record
Each change it makes in Intercom is logged, with who asked and who approved it.
From owners using it
What owners are saying.
“Wopie.ai has transformed how I run the agency. Enquiries, follow-ups and everyday admin are easier to stay on top of, freeing me to focus on our clients and growth. It's simple to use, and the entire operation now runs more smoothly.”
Harcourts · Real estate
“Wopie.ai has genuinely changed how I run Aster Stayz. It saves me hours on everyday tasks, giving me more time to care for our guests and grow the business. It's simple to use and has made the entire operation feel far more manageable.”
Aster Stayz · Short-term rentals
More Customer support integrations.
Wopie works in 3,200+ apps, and can use several in one job.
Intercom integration
Intercom questions, answered.
No. Each reply waits for a person to approve it.
Intercom and its logo belong to their owner and are shown only to say the two work together.