Teamwork Desk AI agent for Slack and Teams
Put Wopie to work in Teamwork Desk.
Wopie reads Teamwork Desk tickets, sorts new ones and drafts replies for your OK.
$100 in credits · No card needed
Gareth in #support
@wopie how many tickets are waiting for a reply?
Wopie Quoted 50 credits before starting
16 tickets wait. Five are urgent and the oldest has waited 7 hours. Most are about billing.
Used 45 credits·Answered in #support
Gareth in #support
@wopie sort today's new tickets by priority
Wopie Quoted 130 credits before starting
22 new tickets. Three are urgent, eight normal and eleven low. I suggest moving four to the billing inbox.
Used 117 credits·Report posted
Gareth in #support
@wopie add Marcus Webb from Hollis Print as a customer
Wopie Quoted 40 credits before starting
Marcus Webb is added and linked to Hollis Print. He has no tickets yet.
Used 36 credits·Created in Teamwork Desk
Gareth in #support
@wopie reply to ticket 4821 about the missed delivery
Wopie Quoted 130 credits before starting
Reply drafted: apologies, a new delivery is booked for Thursday and a tracking link follows tomorrow.
Used 117 credits·Waiting for your OK
How Wopie works with Teamwork Desk.
Wopie is an AI agent that works in Teamwork Desk for you. You ask in Slack or Microsoft Teams. It reads tickets, sets priority and type, adds customers and drafts replies. It uses your own inboxes, tags and statuses. Wopie never sends a reply to a customer until a person gives the OK.
- 1Ask in a channelWrite what you need in Slack or Microsoft Teams, the way you'd ask a teammate. No setup in Teamwork Desk.
- 2Wopie does the workIt tells you the credits first, then works in Teamwork Desk and your other tools, and posts the result in the thread.
- 3You stay in chargeAnything that reaches a customer, moves money or deletes data waits for your OK.
- Works in
- Slack and Microsoft Teams
- Connects
- Sign in to Teamwork Desk once
- Category
- Customer support
- What it can do
- 15 Teamwork Desk actions: 10 look things up, 5 make changes
- Price
- $100 in free credits, then pay per job
Everything Wopie can do in Teamwork Desk.
15 Teamwork Desk actions, in plain words. You never pick them yourself: ask for the result and Wopie chooses. 10 only look things up. The rest make changes, inside the access you give it.
- Create customerChanges
Create a new customer.
- Create ticketChanges
Create a new ticket.
- List Company optionsLooks up
Gets available options for the Company field.
- List Customer optionsLooks up
Gets available options for the Customer field.
- List Inbox optionsLooks up
Gets available options for the Inbox field.
- List Inboxes optionsLooks up
Gets available options for the Inboxes field.
- List Priority Id optionsLooks up
Gets available options for the Priority Id field.
- List Source Id optionsLooks up
Gets available options for the Source Id field.
- List Status Id optionsLooks up
Gets available options for the Status Id field.
- List Tags optionsLooks up
Gets available options for the Tags field.
- List Ticket Id optionsLooks up
Gets available options for the Ticket Id field.
- List Type Id optionsLooks up
Gets available options for the Type Id field.
Safe in Teamwork Desk by default.
- Only what you share
Wopie sees only what your Teamwork Desk connection allows, and never more than the person who asked.
- Asks before it acts
Looking things up runs on its own. Anything that reaches a customer, moves money or deletes data waits for your OK.
- Every step on record
Each change it makes in Teamwork Desk is logged, with who asked and who approved it.
From owners using it
What owners are saying.
“Wopie.ai has transformed how I run the agency. Enquiries, follow-ups and everyday admin are easier to stay on top of, freeing me to focus on our clients and growth. It's simple to use, and the entire operation now runs more smoothly.”
Harcourts · Real estate
“Wopie.ai has genuinely changed how I run Aster Stayz. It saves me hours on everyday tasks, giving me more time to care for our guests and grow the business. It's simple to use and has made the entire operation feel far more manageable.”
Aster Stayz · Short-term rentals
More Customer support integrations.
Wopie works in 3,200+ apps, and can use several in one job.
Teamwork Desk integration
Teamwork Desk questions, answered.
No. Every reply waits for your OK.
Teamwork Desk and its logo belong to their owner and are shown only to say the two work together.