wopie.

ServiceNow AI agent for Slack and Teams

Put Wopie to work in ServiceNow.

Wopie checks ServiceNow incidents, files change requests and orders catalog items after you approve.

Hire for free

$100 in credits · No card needed

# it-help

Marcus in #it-help

@wopie show me the open P1 incidents in servicenow

Wopie Quoted 60 credits before starting

Two P1 incidents are open. A payroll login problem has run for 3 hours and an email delay has run for 40 minutes.

Used 54 credits·Answered in #it-help

How Wopie works with ServiceNow.

Wopie is an AI agent that works in ServiceNow for you. You ask in Slack or Microsoft Teams. It finds incidents and change requests, adds notes and files, and orders items from your catalog. It follows your own tables and rules. Anything that changes a live system or deletes a record waits for a person's OK.

  1. 1Ask in a channelWrite what you need in Slack or Microsoft Teams, the way you'd ask a teammate. No setup in ServiceNow.
  2. 2Wopie does the workIt tells you the credits first, then works in ServiceNow and your other tools, and posts the result in the thread.
  3. 3You stay in chargeAnything that reaches a customer, moves money or deletes data waits for your OK.
Works in
Slack and Microsoft Teams
Connects
With your ServiceNow API key
Category
Customer support
What it can do
171 ServiceNow actions: 81 look things up, 90 make changes
Price
$100 in free credits, then pay per job

Wopie uses ServiceNow with your other tools.

Ask for a result that needs more than one tool. Wopie pulls from ServiceNow, checks the rest and hands back one finished answer.

Everything Wopie can do in ServiceNow.

171 ServiceNow actions, in plain words. You never pick them yourself: ask for the result and Wopie chooses. 81 only look things up. The rest make changes, inside the access you give it.

  • Activate PluginChanges
  • Attach file to recordChanges
  • Cancel change conflict checkChanges
  • Check CI compatibilityLooks up
  • Check CI lease expiration statusLooks up

    Determines whether a CI Lifecycle Management lease has expired for the chosen lease record.

  • Check CI not allowed ops transitionLooks up

    Determines whether a configuration item can be transitioned based on CI lifecycle management rules.

  • Checkout Service Catalog cartChanges

    Checks out the Service Catalog shopping cart and submits the order as a request.

  • Close interactionChanges
  • CMDB identify reconcile QueryEnhancedChanges
  • Create a recordChanges
  • Create attachment uploadChanges
  • Create change request CI associationChanges

Safe in ServiceNow by default.

  • Only what you share

    Wopie sees only what your ServiceNow connection allows, and never more than the person who asked.

  • Asks before it acts

    Looking things up runs on its own. Anything that reaches a customer, moves money or deletes data waits for your OK.

  • Every step on record

    Each change it makes in ServiceNow is logged, with who asked and who approved it.

How Wopie stays safe

From owners using it

What owners are saying.

  • “Wopie.ai has transformed how I run the agency. Enquiries, follow-ups and everyday admin are easier to stay on top of, freeing me to focus on our clients and growth. It's simple to use, and the entire operation now runs more smoothly.”

    Harcourts · Real estate

  • “Wopie.ai has genuinely changed how I run Aster Stayz. It saves me hours on everyday tasks, giving me more time to care for our guests and grow the business. It's simple to use and has made the entire operation feel far more manageable.”

    Aster Stayz · Short-term rentals

More Customer support integrations.

Wopie works in 3,200+ apps, and can use several in one job.

Browse all integrations

ServiceNow integration

ServiceNow questions, answered.

No. It can add notes, but closing or deleting waits for your OK.

ServiceNow and its logo belong to their owner and are shown only to say the two work together.