wopie.

HelpSpot AI agent for Slack and Teams

Put Wopie to work in HelpSpot.

Wopie finds support requests in HelpSpot, logs new ones and keeps statuses up to date.

Hire for free

$100 in credits · No card needed

# helpdesk

Pete in #helpdesk

@wopie find the HelpSpot request from Marlow Dental

Wopie Quoted 40 credits before starting

Request 4821 is open. They cannot print invoices. It was last updated by Jo yesterday.

Used 37 credits·Answered in #helpdesk

How Wopie works with HelpSpot.

Wopie is an AI agent that works in HelpSpot for you. You ask in Slack or Microsoft Teams. It searches requests, opens new ones from a chat thread, updates a status or category and shows which staff are free. It asks before any note goes out to a customer.

  1. 1Ask in a channelWrite what you need in Slack or Microsoft Teams, the way you'd ask a teammate. No setup in HelpSpot.
  2. 2Wopie does the workIt tells you the credits first, then works in HelpSpot and your other tools, and posts the result in the thread.
  3. 3You stay in chargeAnything that reaches a customer, moves money or deletes data waits for your OK.
Works in
Slack and Microsoft Teams
Connects
Sign in to HelpSpot once
Category
Customer support
What it can do
11 HelpSpot actions: 9 look things up, 2 make changes
Price
$100 in free credits, then pay per job

Wopie uses HelpSpot with your other tools.

Ask for a result that needs more than one tool. Wopie pulls from HelpSpot, checks the rest and hands back one finished answer.

Everything Wopie can do in HelpSpot.

11 HelpSpot actions, in plain words. You never pick them yourself: ask for the result and Wopie chooses. 9 only look things up. The rest make changes, inside the access you give it.

  • Create requestChanges

    Creates a new user request.

  • Get requestLooks up

    Gets a single support request.

  • Get requestsLooks up

    Gets multiple support requests.

  • List active staffLooks up

    Gets a list of all active staff members.

  • List Category optionsLooks up

    Gets available options for the Category field.

  • List Email Staff optionsLooks up

    Gets available options for the Email Staff field.

  • List Request Id optionsLooks up

    Gets available options for the Request Id field.

  • List Send Email From optionsLooks up

    Gets available options for the Send Email From field.

  • List Status optionsLooks up

    Gets available options for the Status field.

  • Search requestsLooks up

    Searches for support requests using one or more filter criteria.

  • Update requestChanges

    Updates an user request.

Safe in HelpSpot by default.

  • Only what you share

    Wopie sees only what your HelpSpot connection allows, and never more than the person who asked.

  • Asks before it acts

    Looking things up runs on its own. Anything that reaches a customer, moves money or deletes data waits for your OK.

  • Every step on record

    Each change it makes in HelpSpot is logged, with who asked and who approved it.

How Wopie stays safe

From owners using it

What owners are saying.

  • “Wopie.ai has transformed how I run the agency. Enquiries, follow-ups and everyday admin are easier to stay on top of, freeing me to focus on our clients and growth. It's simple to use, and the entire operation now runs more smoothly.”

    Harcourts · Real estate

  • “Wopie.ai has genuinely changed how I run Aster Stayz. It saves me hours on everyday tasks, giving me more time to care for our guests and grow the business. It's simple to use and has made the entire operation feel far more manageable.”

    Aster Stayz · Short-term rentals

More Customer support integrations.

Wopie works in 3,200+ apps, and can use several in one job.

Browse all integrations

HelpSpot integration

HelpSpot questions, answered.

No. Every message to a customer waits for your OK.

HelpSpot and its logo belong to their owner and are shown only to say the two work together.