wopie.

Pylon AI agent for Slack and Teams

Put Wopie to work in Pylon.

Wopie works in Pylon to find open customer issues, read the thread and open new ones for you.

Hire for free

$100 in credits · No card needed

# support

Amara in #support

@wopie which customer issues are still open?

Wopie Quoted 70 credits before starting

Seventeen issues are open. Five are over 3 days old and two are from your biggest customers.

Used 63 credits·Answered in #support

How Wopie works with Pylon.

Wopie is an AI agent that works in Pylon for you. You ask in Slack or Microsoft Teams. It reads customer issues, their messages and accounts, and opens new issues. Ask what a customer asked about last. Wopie tells you the credits first. Anything that reaches a customer waits for a person's OK.

  1. 1Ask in a channelWrite what you need in Slack or Microsoft Teams, the way you'd ask a teammate. No setup in Pylon.
  2. 2Wopie does the workIt tells you the credits first, then works in Pylon and your other tools, and posts the result in the thread.
  3. 3You stay in chargeAnything that reaches a customer, moves money or deletes data waits for your OK.
Works in
Slack and Microsoft Teams
Connects
With your Pylon API key
Category
Customer support
What it can do
12 Pylon actions: 8 look things up, 4 make changes
Price
$100 in free credits, then pay per job

Wopie uses Pylon with your other tools.

Ask for a result that needs more than one tool. Wopie pulls from Pylon, checks the rest and hands back one finished answer.

Everything Wopie can do in Pylon.

12 Pylon actions, in plain words. You never pick them yourself: ask for the result and Wopie chooses. 8 only look things up. The rest make changes, inside the access you give it.

  • Create issueChanges

    Create a new issue/ticket in Pylon.

  • Get accountLooks up

    Get full details for a Pylon customer account.

  • Get contactLooks up

    Get full details for a Pylon contact.

  • Get issueLooks up

    Get full details for a Pylon support issue/ticket.

  • Get issue messagesLooks up

    Get the full message history for a Pylon issue.

  • Get meLooks up

    Get the currently authenticated user's details.

  • Get userLooks up

    Get full details for a Pylon user.

  • Search accountsLooks up

    Search for customer accounts in Pylon.

  • Search issuesLooks up

    Search for issues/tickets in Pylon.

  • Update accountChanges

    Update a customer account in Pylon.

  • Update issueChanges

    Update an issue/ticket in Pylon.

  • Upload account filesChanges

    Upload one or more files into the Files tab of an account.

Safe in Pylon by default.

  • Only what you share

    Wopie sees only what your Pylon connection allows, and never more than the person who asked.

  • Asks before it acts

    Looking things up runs on its own. Anything that reaches a customer, moves money or deletes data waits for your OK.

  • Every step on record

    Each change it makes in Pylon is logged, with who asked and who approved it.

How Wopie stays safe

From owners using it

What owners are saying.

  • “Wopie.ai has transformed how I run the agency. Enquiries, follow-ups and everyday admin are easier to stay on top of, freeing me to focus on our clients and growth. It's simple to use, and the entire operation now runs more smoothly.”

    Harcourts · Real estate

  • “Wopie.ai has genuinely changed how I run Aster Stayz. It saves me hours on everyday tasks, giving me more time to care for our guests and grow the business. It's simple to use and has made the entire operation feel far more manageable.”

    Aster Stayz · Short-term rentals

More Customer support integrations.

Wopie works in 3,200+ apps, and can use several in one job.

Browse all integrations

Pylon integration

Pylon questions, answered.

No. Every reply waits for your OK.

Pylon and its logo belong to their owner and are shown only to say the two work together.