wopie.

Charla AI agent for Slack and Teams

Put Wopie to work in Charla.

Wopie writes and updates Charla help articles, finds contacts and summarizes your chats.

Hire for free

$100 in credits · No card needed

# support

Marta in #support

@wopie what did people ask the Charla chat this week?

Wopie Quoted 130 credits before starting

Top questions: delivery times, password resets and invoice copies. Delivery times came up 46 times.

Used 117 credits·Posted to #support

How Wopie works with Charla.

Wopie is an AI agent that works in Charla for you. You ask in Slack or Microsoft Teams. It reads your recent conversations, finds the questions people keep asking and drafts help articles for them. Publishing a new article or deleting one waits for your OK.

  1. 1Ask in a channelWrite what you need in Slack or Microsoft Teams, the way you'd ask a teammate. No setup in Charla.
  2. 2Wopie does the workIt tells you the credits first, then works in Charla and your other tools, and posts the result in the thread.
  3. 3You stay in chargeAnything that reaches a customer, moves money or deletes data waits for your OK.
Works in
Slack and Microsoft Teams
Connects
With your Charla API key
Category
Customer support
What it can do
9 Charla actions: 6 look things up, 3 make changes
Price
$100 in free credits, then pay per job

Wopie uses Charla with your other tools.

Ask for a result that needs more than one tool. Wopie pulls from Charla, checks the rest and hands back one finished answer.

Everything Wopie can do in Charla.

9 Charla actions, in plain words. You never pick them yourself: ask for the result and Wopie chooses. 6 only look things up. The rest make changes, inside the access you give it.

  • Create knowledge base articleChanges

    Create a knowledge base article.

  • Delete knowledge base articleChanges

    Permanently delete one knowledge base article.

  • Get contactLooks up
  • Get knowledge base articleLooks up
  • List contactsLooks up

    Return one page of contacts for the connected Charla property, ordered by most recently modified.

  • List conversationsLooks up

    Export one page of conversations grouped by contact for the connected Charla property, including message history.

  • List knowledge base articlesLooks up

    Return one page of knowledge base article summaries for the connected Charla property, newest first.

  • List knowledge base categoriesLooks up

    Return all knowledge base categories available in the connected Charla property.

  • Update knowledge base articleChanges

    Replace every writable field of a knowledge base article.

Safe in Charla by default.

  • Only what you share

    Wopie sees only what your Charla connection allows, and never more than the person who asked.

  • Asks before it acts

    Looking things up runs on its own. Anything that reaches a customer, moves money or deletes data waits for your OK.

  • Every step on record

    Each change it makes in Charla is logged, with who asked and who approved it.

How Wopie stays safe

From owners using it

What owners are saying.

  • “Wopie.ai has transformed how I run the agency. Enquiries, follow-ups and everyday admin are easier to stay on top of, freeing me to focus on our clients and growth. It's simple to use, and the entire operation now runs more smoothly.”

    Harcourts · Real estate

  • “Wopie.ai has genuinely changed how I run Aster Stayz. It saves me hours on everyday tasks, giving me more time to care for our guests and grow the business. It's simple to use and has made the entire operation feel far more manageable.”

    Aster Stayz · Short-term rentals

More Customer support integrations.

Wopie works in 3,200+ apps, and can use several in one job.

Browse all integrations

Charla integration

Charla questions, answered.

No. A new or changed article waits for your OK.

Charla and its logo belong to their owner and are shown only to say the two work together.