wopie.

Salesforce service cloud AI agent for Slack and Teams

Put Wopie to work in Salesforce service cloud.

Wopie works your Salesforce service cloud cases: it finds urgent ones, adds notes and drafts replies.

Hire for free

$100 in credits · No card needed

# support

Elena in #support

@wopie which cases have waited longest?

Wopie Quoted 70 credits before starting

Eight cases are over 3 days old. The oldest is a billing question from Pinewood, open for 6 days.

Used 63 credits·Answered in #support

How Wopie works with Salesforce service cloud.

Wopie is an AI agent that works in Salesforce service cloud for you. You ask in Slack or Microsoft Teams. It finds cases, reads their history, creates new ones and adds notes. Ask which cases are waiting longest. Wopie tells you the credits first. Replies to customers, closing a case and deleting a case all wait for a person's OK.

  1. 1Ask in a channelWrite what you need in Slack or Microsoft Teams, the way you'd ask a teammate. No setup in Salesforce service cloud.
  2. 2Wopie does the workIt tells you the credits first, then works in Salesforce service cloud and your other tools, and posts the result in the thread.
  3. 3You stay in chargeAnything that reaches a customer, moves money or deletes data waits for your OK.
Works in
Slack and Microsoft Teams
Connects
With your Salesforce service cloud API key
Category
Sales & CRM
What it can do
22 Salesforce service cloud actions: 8 look things up, 14 make changes
Price
$100 in free credits, then pay per job

Wopie uses Salesforce service cloud with your other tools.

Ask for a result that needs more than one tool. Wopie pulls from Salesforce service cloud, checks the rest and hands back one finished answer.

Everything Wopie can do in Salesforce service cloud.

22 Salesforce service cloud actions, in plain words. You never pick them yourself: ask for the result and Wopie chooses. 8 only look things up. The rest make changes, inside the access you give it.

  • Chasitor sneak peekChanges

    Send real-time typing indicator to Live Agent during active chat session.

  • CompositeChanges
  • Composite requestChanges
  • Composite sobject treeChanges
  • Create Case recordChanges

    Create or creates or updates a Salesforce Case record.

  • Delete Case recordChanges

    Delete a Salesforce Case record.

  • Describe sobjectLooks up
  • Generate requestChanges
  • Generate signed JWT assertionChanges
  • Get Case recordLooks up

    Gets a Salesforce Case record.

  • Get chat messagesLooks up
  • Get Live Agent API versionLooks up

Safe in Salesforce service cloud by default.

  • Only what you share

    Wopie sees only what your Salesforce service cloud connection allows, and never more than the person who asked.

  • Asks before it acts

    Looking things up runs on its own. Anything that reaches a customer, moves money or deletes data waits for your OK.

  • Every step on record

    Each change it makes in Salesforce service cloud is logged, with who asked and who approved it.

How Wopie stays safe

From owners using it

What owners are saying.

  • “Wopie.ai has transformed how I run the agency. Enquiries, follow-ups and everyday admin are easier to stay on top of, freeing me to focus on our clients and growth. It's simple to use, and the entire operation now runs more smoothly.”

    Harcourts · Real estate

  • “Wopie.ai has genuinely changed how I run Aster Stayz. It saves me hours on everyday tasks, giving me more time to care for our guests and grow the business. It's simple to use and has made the entire operation feel far more manageable.”

    Aster Stayz · Short-term rentals

More Sales & CRM integrations.

Wopie works in 3,200+ apps, and can use several in one job.

Browse all integrations

Salesforce service cloud integration

Salesforce service cloud questions, answered.

No. Every reply to a customer waits for your OK.

Salesforce service cloud and its logo belong to their owner and are shown only to say the two work together.