OneDesk AI agent for Slack and Teams
Put Wopie to work in OneDesk.
Wopie logs customer requests in OneDesk, finds open items and keeps your projects and messages in order.
$100 in credits · No card needed
Frida in #support
@wopie log a ticket for the broken invoice link Mario reported
Wopie Quoted 50 credits before starting
Item created for the invoice link, with Mario's details and a link back to this chat.
Used 48 credits·Created in OneDesk
Frida in #support
@wopie what is the status of the Harper Dental onboarding?
Wopie Quoted 40 credits before starting
In progress. 6 of 9 steps are done. The next one is the data import, assigned to Lars.
Used 34 credits·Answered in #support
Frida in #support
@wopie mark the invoice link item as fixed and add a note
Wopie Quoted 60 credits before starting
Done. The item is marked fixed and the note says what changed and when.
Used 55 credits·Updated in OneDesk
Frida in #support
@wopie reply to Mario to say the link works again
Wopie Quoted 75 credits before starting
Reply drafted: a short thanks, the fix and a link to check. It is ready to go out.
Used 66 credits·Waiting for your OK
How Wopie works with OneDesk.
Wopie is an AI agent that works in OneDesk for you. You ask in Slack or Microsoft Teams. It creates items from customer messages, finds items by name, adds comments and updates their status. It can set up a new project or add a customer. Replies that reach a customer wait for your OK.
- 1Ask in a channelWrite what you need in Slack or Microsoft Teams, the way you'd ask a teammate. No setup in OneDesk.
- 2Wopie does the workIt tells you the credits first, then works in OneDesk and your other tools, and posts the result in the thread.
- 3You stay in chargeAnything that reaches a customer, moves money or deletes data waits for your OK.
- Works in
- Slack and Microsoft Teams
- Connects
- Sign in to OneDesk once
- Category
- Docs & productivity
- What it can do
- 9 OneDesk actions: 4 look things up, 5 make changes
- Price
- $100 in free credits, then pay per job
Wopie uses OneDesk with your other tools.
Ask for a result that needs more than one tool. Wopie pulls from OneDesk, checks the rest and hands back one finished answer.
Everything Wopie can do in OneDesk.
9 OneDesk actions, in plain words. You never pick them yourself: ask for the result and Wopie chooses. 4 only look things up. The rest make changes, inside the access you give it.
- Create itemChanges
Creates a new item.
- Create messageChanges
Creates a message or comment.
- Create projectChanges
Creates a project/space.
- Create userChanges
Creates a user or a customer.
- Find itemLooks up
Search for an item.
- Find projectLooks up
Search for a project/space by name or.
- List Item Type optionsLooks up
Gets available options for the Item Type field.
- List User Type optionsLooks up
Gets available options for the User Type field.
- Update itemChanges
Updates an item.
Safe in OneDesk by default.
- Only what you share
Wopie sees only what your OneDesk connection allows, and never more than the person who asked.
- Asks before it acts
Looking things up runs on its own. Anything that reaches a customer, moves money or deletes data waits for your OK.
- Every step on record
Each change it makes in OneDesk is logged, with who asked and who approved it.
From owners using it
What owners are saying.
“Wopie.ai has transformed how I run the agency. Enquiries, follow-ups and everyday admin are easier to stay on top of, freeing me to focus on our clients and growth. It's simple to use, and the entire operation now runs more smoothly.”
Harcourts · Real estate
“Wopie.ai has genuinely changed how I run Aster Stayz. It saves me hours on everyday tasks, giving me more time to care for our guests and grow the business. It's simple to use and has made the entire operation feel far more manageable.”
Aster Stayz · Short-term rentals
More Docs & productivity integrations.
Wopie works in 3,200+ apps, and can use several in one job.
OneDesk integration
OneDesk questions, answered.
No. Every reply to a customer waits for your OK.
OneDesk and its logo belong to their owner and are shown only to say the two work together.