Kustomer AI agent for Slack and Teams
Put Wopie to work in Kustomer.
Wopie finds Kustomer customers and conversations, logs new ones and keeps their details tidy.
$100 in credits · No card needed
Wes in #support
@wopie what is going on with Brightside's Kustomer account?
Wopie Quoted 50 credits before starting
Two open conversations: a late order and a billing question. Last reply was 6 hours ago from Nia.
Used 46 credits·Answered in #support
Wes in #support
@wopie add Harper Supply as a customer, contact Lee Park
Wopie Quoted 40 credits before starting
Harper Supply is created with Lee Park as the contact. No conversations yet.
Used 37 credits·Created in Kustomer
Wes in #support
@wopie assign the late order conversation to the shipping team
Wopie Quoted 50 credits before starting
Moved to the Shipping team and marked high priority. Nia stays on as watcher.
Used 46 credits·Updated in Kustomer
Wes in #support
@wopie draft a reply to Brightside about the late order
Wopie Quoted 125 credits before starting
Draft is ready: it says the order ships tomorrow and offers a $15 credit. I will send it after you approve.
Used 115 credits·Waiting for your OK
How Wopie works with Kustomer.
Wopie is an AI agent that works in Kustomer for you. You ask in Slack or Microsoft Teams. It finds a customer, shows their open conversations, starts a new one and updates assigned teams and tags. It asks before any message is sent to a customer.
- 1Ask in a channelWrite what you need in Slack or Microsoft Teams, the way you'd ask a teammate. No setup in Kustomer.
- 2Wopie does the workIt tells you the credits first, then works in Kustomer and your other tools, and posts the result in the thread.
- 3You stay in chargeAnything that reaches a customer, moves money or deletes data waits for your OK.
- Works in
- Slack and Microsoft Teams
- Connects
- Sign in to Kustomer once
- Category
- Sales & CRM
- What it can do
- 15 Kustomer actions: 10 look things up, 5 make changes
- Price
- $100 in free credits, then pay per job
Everything Wopie can do in Kustomer.
15 Kustomer actions, in plain words. You never pick them yourself: ask for the result and Wopie chooses. 10 only look things up. The rest make changes, inside the access you give it.
- Create conversationChanges
Creates a new conversation in Kustomer.
- Create customerChanges
Creates a new customer in Kustomer.
- Get custom object by externalLooks up
- Get custom objectLooks up
- Get custom objectsLooks up
Gets custom objects in Kustomer.
- List Assigned Teams optionsLooks up
Gets available options for the Assigned Teams field.
- List Assigned Users optionsLooks up
Gets available options for the Assigned Users field.
- List Conversation optionsLooks up
Gets available options for the Conversation field.
- List Customer optionsLooks up
Gets available options for the Customer field.
- List Klass Name optionsLooks up
Gets available options for the Klass Name field.
- List Queue Id optionsLooks up
Gets available options for the Queue Id field.
- List Tags optionsLooks up
Gets available options for the Tags field.
Safe in Kustomer by default.
- Only what you share
Wopie sees only what your Kustomer connection allows, and never more than the person who asked.
- Asks before it acts
Looking things up runs on its own. Anything that reaches a customer, moves money or deletes data waits for your OK.
- Every step on record
Each change it makes in Kustomer is logged, with who asked and who approved it.
From owners using it
What owners are saying.
“Wopie.ai has transformed how I run the agency. Enquiries, follow-ups and everyday admin are easier to stay on top of, freeing me to focus on our clients and growth. It's simple to use, and the entire operation now runs more smoothly.”
Harcourts · Real estate
“Wopie.ai has genuinely changed how I run Aster Stayz. It saves me hours on everyday tasks, giving me more time to care for our guests and grow the business. It's simple to use and has made the entire operation feel far more manageable.”
Aster Stayz · Short-term rentals
More Sales & CRM integrations.
Wopie works in 3,200+ apps, and can use several in one job.
Kustomer integration
Kustomer questions, answered.
No. Every message to a customer waits for your OK.
Kustomer and its logo belong to their owner and are shown only to say the two work together.