wopie.

Gorgias AI agent for Slack and Teams

Put Wopie to work in Gorgias.

Wopie finds Gorgias tickets, drafts replies for shoppers and tags tickets so the right person sees them.

Hire for free

$100 in credits · No card needed

# customer-care

Chloe in #customer-care

@wopie what are the oldest open tickets in Gorgias?

Wopie Quoted 55 credits before starting

28 tickets are open. The oldest is a missing parcel from 6 days ago. Nine are about sizing and eight about returns.

Used 51 credits·Answered in #customer-care

How Wopie works with Gorgias.

Wopie is an AI agent that works in Gorgias for you. You ask in Slack or Microsoft Teams. It finds tickets, reads the conversation and drafts a reply in your style. It tags tickets and can add a customer. No reply reaches a shopper until a person says yes.

  1. 1Ask in a channelWrite what you need in Slack or Microsoft Teams, the way you'd ask a teammate. No setup in Gorgias.
  2. 2Wopie does the workIt tells you the credits first, then works in Gorgias and your other tools, and posts the result in the thread.
  3. 3You stay in chargeAnything that reaches a customer, moves money or deletes data waits for your OK.
Works in
Slack and Microsoft Teams
Connects
Sign in to Gorgias once
Category
E-commerce
What it can do
24 Gorgias actions: 11 look things up, 13 make changes
Price
$100 in free credits, then pay per job

Wopie uses Gorgias with your other tools.

Ask for a result that needs more than one tool. Wopie pulls from Gorgias, checks the rest and hands back one finished answer.

Everything Wopie can do in Gorgias.

24 Gorgias actions, in plain words. You never pick them yourself: ask for the result and Wopie chooses. 11 only look things up. The rest make changes, inside the access you give it.

  • Add ticket tagsChanges

    Add tags to a ticket.

  • Create customerChanges

    Create a new customer.

  • Create macroChanges

    Create a macro.

  • Create ticketChanges

    Create a new ticket.

  • Create ticket messageChanges

    Create a message for a ticket in the Gorgias system.

  • Delete macroChanges

    Delete a macro.

  • Get macroLooks up

    Get a macro.

  • Get ticketLooks up

    Get a ticket.

  • Get ticket messageLooks up

    Get a specific message from a ticket.

  • List integrationsLooks up

    List the integrations connected to the account.

  • List macrosLooks up

    List all macros.

  • List messagesLooks up

    List all messages.

Safe in Gorgias by default.

  • Only what you share

    Wopie sees only what your Gorgias connection allows, and never more than the person who asked.

  • Asks before it acts

    Looking things up runs on its own. Anything that reaches a customer, moves money or deletes data waits for your OK.

  • Every step on record

    Each change it makes in Gorgias is logged, with who asked and who approved it.

How Wopie stays safe

From owners using it

What owners are saying.

  • “Wopie.ai has transformed how I run the agency. Enquiries, follow-ups and everyday admin are easier to stay on top of, freeing me to focus on our clients and growth. It's simple to use, and the entire operation now runs more smoothly.”

    Harcourts · Real estate

  • “Wopie.ai has genuinely changed how I run Aster Stayz. It saves me hours on everyday tasks, giving me more time to care for our guests and grow the business. It's simple to use and has made the entire operation feel far more manageable.”

    Aster Stayz · Short-term rentals

More E-commerce integrations.

Wopie works in 3,200+ apps, and can use several in one job.

Browse all integrations

Gorgias integration

Gorgias questions, answered.

No. Every reply waits for your OK before it is sent.

Gorgias and its logo belong to their owner and are shown only to say the two work together.