incident.io AI agent for Slack and Teams
Put Wopie to work in incident.io.
Wopie opens and tracks incidents in incident.io, keeps people updated and sets up alert routes after you approve.
$100 in credits · No card needed
Marta in #incidents
@wopie what incidents are open right now?
Wopie Quoted 50 credits before starting
Two are open: a slow checkout (major, 40 minutes) and a failed email batch (minor, 2 hours).
Used 45 credits·Answered in #incidents
Marta in #incidents
@wopie open an incident: customers can't log in, severity major
Wopie Quoted 75 credits before starting
Incident opened with severity major. I added the login team as responders and linked the first alert.
Used 64 credits·Created in incident.io
Marta in #incidents
@wopie write a status update for the checkout incident
Wopie Quoted 75 credits before starting
Update drafted: cause found, fix rolling out, next update in 30 minutes. It is saved in the incident timeline.
Used 74 credits·Waiting for your OK
Marta in #incidents
@wopie send all payment alerts to the Payments team instead of Platform
Wopie Quoted 150 credits before starting
Seven payment alerts route to Platform today. I'll send them to Payments from now on once you say yes.
Used 137 credits·Waiting for your OK
How Wopie works with incident.io.
Wopie is an AI agent that works in incident.io for you. You ask in Slack or Microsoft Teams. It opens an incident, shows who has which role, lists open alerts and writes status updates. It follows your severity levels and teams. Changing how alerts reach people, or deleting a setup item, waits for your OK.
- 1Ask in a channelWrite what you need in Slack or Microsoft Teams, the way you'd ask a teammate. No setup in incident.io.
- 2Wopie does the workIt tells you the credits first, then works in incident.io and your other tools, and posts the result in the thread.
- 3You stay in chargeAnything that reaches a customer, moves money or deletes data waits for your OK.
- Works in
- Slack and Microsoft Teams
- Connects
- With your incident.io API key
- Category
- Docs & productivity
- What it can do
- 86 incident.io actions: 38 look things up, 48 make changes
- Price
- $100 in free credits, then pay per job
Everything Wopie can do in incident.io.
86 incident.io actions, in plain words. You never pick them yourself: ask for the result and Wopie chooses. 38 only look things up. The rest make changes, inside the access you give it.
- Update catalog entries V3 in bulkChanges
Bulk update catalog entries in incident.
- Create alert attribute V2Changes
Create an alert attribute in incident.
- Create alert route V2Changes
Create an alert route in incident.
- Create alert source V2Changes
Create a new alert source in incident.
- Create catalog entry V3Changes
Create a catalog entry in incident.
- Create catalog type V3Changes
Create a new catalog type in incident.
- Create custom field optionChanges
Create a new custom field option in incident.
- Create custom field V2Changes
Create a custom field in incident.
- Create escalation V2Changes
Create an escalation in incident.
- Create incident role V2Changes
Create a new incident role in incident.
- Create incident statusChanges
Create a new incident status in incident.
- Create incident V2Changes
Create a new incident in incident.
Safe in incident.io by default.
- Only what you share
Wopie sees only what your incident.io connection allows, and never more than the person who asked.
- Asks before it acts
Looking things up runs on its own. Anything that reaches a customer, moves money or deletes data waits for your OK.
- Every step on record
Each change it makes in incident.io is logged, with who asked and who approved it.
From owners using it
What owners are saying.
“Wopie.ai has transformed how I run the agency. Enquiries, follow-ups and everyday admin are easier to stay on top of, freeing me to focus on our clients and growth. It's simple to use, and the entire operation now runs more smoothly.”
Harcourts · Real estate
“Wopie.ai has genuinely changed how I run Aster Stayz. It saves me hours on everyday tasks, giving me more time to care for our guests and grow the business. It's simple to use and has made the entire operation feel far more manageable.”
Aster Stayz · Short-term rentals
More Docs & productivity integrations.
Wopie works in 3,200+ apps, and can use several in one job.
incident.io integration
incident.io questions, answered.
No. Closing an incident or posting a customer update waits for your OK.
incident.io and its logo belong to their owner and are shown only to say the two work together.