Connectwise PSA AI agent for Slack and Teams
Put Wopie to work in Connectwise PSA.
Wopie opens and checks Connectwise PSA tickets, finds overdue ones and adds new companies and contacts.
$100 in credits · No card needed
Gareth in #service-desk
@wopie which tickets are overdue?
Wopie Quoted 60 credits before starting
9 tickets are overdue. Four are high priority and three belong to Acme Dental. The oldest is 6 days late.
Used 55 credits·Answered in #service-desk
Gareth in #service-desk
@wopie open a ticket for Brightway Law: printer offline on floor two
Wopie Quoted 65 credits before starting
Ticket created for Brightway Law, priority Medium, status New. It is on the dispatch board.
Used 60 credits·Created in ConnectWise
Gareth in #service-desk
@wopie how many hours did we log this week by company?
Wopie Quoted 160 credits before starting
212 hours logged. Acme Dental used 38, Brightway Law 31 and Harlow Homes 27.
Used 147 credits·Posted to #service-desk
Gareth in #service-desk
@wopie write a status update to Acme Dental about their three open tickets
Wopie Quoted 190 credits before starting
Update ready in plain words with what is fixed and what is next. Nothing is sent yet.
Used 175 credits·Waiting for your OK
How Wopie works with Connectwise PSA.
Wopie is an AI agent that works in Connectwise PSA for you. You ask in Slack or Microsoft Teams. It reads tickets and time entries, creates new tickets from a chat and adds companies and contacts. It picks the statuses and priorities you already use. Customer replies wait for your OK.
- 1Ask in a channelWrite what you need in Slack or Microsoft Teams, the way you'd ask a teammate. No setup in Connectwise PSA.
- 2Wopie does the workIt tells you the credits first, then works in Connectwise PSA and your other tools, and posts the result in the thread.
- 3You stay in chargeAnything that reaches a customer, moves money or deletes data waits for your OK.
- Works in
- Slack and Microsoft Teams
- Connects
- Sign in to Connectwise PSA once
- Category
- Product & project
- What it can do
- 18 Connectwise PSA actions: 15 look things up, 3 make changes
- Price
- $100 in free credits, then pay per job
Wopie uses Connectwise PSA with your other tools.
Ask for a result that needs more than one tool. Wopie pulls from Connectwise PSA, checks the rest and hands back one finished answer.
Everything Wopie can do in Connectwise PSA.
18 Connectwise PSA actions, in plain words. You never pick them yourself: ask for the result and Wopie chooses. 15 only look things up. The rest make changes, inside the access you give it.
- Create companyChanges
Creates a new company in Connectwise.
- Create contactChanges
Creates a new contact in Connectwise.
- Create ticketChanges
Creates a new ticket in Connectwise.
- Get ticketLooks up
Gets details of a specific ticket.
- List Company optionsLooks up
Gets available options for the Company field.
- List Contact optionsLooks up
Gets available options for the Contact field.
- List Country optionsLooks up
Gets available options for the Country field.
- List Department optionsLooks up
Gets available options for the Department field.
- List Market optionsLooks up
Gets available options for the Market field.
- List Priority optionsLooks up
Gets available options for the Priority field.
- List Relationship optionsLooks up
Gets available options for the Relationship field.
- List reportsLooks up
Gets a list of available reports.
Safe in Connectwise PSA by default.
- Only what you share
Wopie sees only what your Connectwise PSA connection allows, and never more than the person who asked.
- Asks before it acts
Looking things up runs on its own. Anything that reaches a customer, moves money or deletes data waits for your OK.
- Every step on record
Each change it makes in Connectwise PSA is logged, with who asked and who approved it.
From owners using it
What owners are saying.
“Wopie.ai has transformed how I run the agency. Enquiries, follow-ups and everyday admin are easier to stay on top of, freeing me to focus on our clients and growth. It's simple to use, and the entire operation now runs more smoothly.”
Harcourts · Real estate
“Wopie.ai has genuinely changed how I run Aster Stayz. It saves me hours on everyday tasks, giving me more time to care for our guests and grow the business. It's simple to use and has made the entire operation feel far more manageable.”
Aster Stayz · Short-term rentals
More Product & project integrations.
Wopie works in 3,200+ apps, and can use several in one job.
Connectwise PSA integration
Connectwise PSA questions, answered.
No. Every message to a customer waits for your OK.
Connectwise PSA and its logo belong to their owner and are shown only to say the two work together.