wopie.

For ecommerce

Sales reports, refund replies and promo audits. Handled.

The daily store work that never stops, reconciled from your storefront, payments and support tools, with anything that touches a customer or your money paused for your yes.

Hire for free
Slack SlackMicrosoft Teams Teams

Free to start. No card. Live in your first channel in two minutes.

Wopie deliversSales reportsRefund repliesPromo auditsReorder alerts

The problem

What actually eats the week for stores.

Three things that quietly cost the team days a month, and what Wopie does about each one.

  • Yesterday takes an hour to understand

    Orders in Shopify, money in Stripe, tickets in Zendesk, spend in three ad accounts. Nobody sees the day whole until it is over.

    Wopie posts one morning report with all of it reconciled, before the store opens.

  • Waste hides in plain sight

    Promos keep spending after they stop selling, and stockouts surface when a customer complains about them.

    It watches both daily and flags them with the pause or the reorder already drafted.

  • Every refund starts with digging

    The order, the payment history and the policy all have to be checked before anyone can answer a single ticket.

    Wopie drafts the reply with all three already pulled, and holds it for your yes.

Why stores choose Wopie

Built for the way stores really work.

  • Reads your whole store

    Orders, payouts, tickets and ad spend in one pass. No exporting CSVs from four dashboards to see what happened.

  • Money and customers stay gated

    Refunds, discounts and replies to shoppers pause for a human. Nothing leaves the store, or your account, without approval.

  • Catches what's slipping

    Stockouts, refund spikes, promos spending with no sales: flagged before they quietly cost you the weekend.

The work it takes off your plate.

Each one shows what it costs you today, what you ask in the channel, the steps Wopie runs, and the finished work that comes back.

Daily sales report·Ops·#store

Today: The day is only understood the morning after it ends.

@wopie post yesterday's sales, refunds and top products before we open

How it runs

  1. 1Pulls yesterday's orders, refunds and top products from Shopify
  2. 2Reconciles them against payouts and fees in Stripe
  3. 3Compares to the same day last week from your Google Sheet
  4. 4Posts the summary to the channel before the store opens

A morning store report

Shopify ShopifyStripe StripeGoogle Sheets Google Sheets
Internal post, no approval needed.
Refund reply with the full order·Support·#support

Today: Every refund reply starts with twenty minutes of digging.

@wopie draft a reply to this refund request with the order and payment history

How it runs

  1. 1Reads the ticket and the customer's history in Zendesk
  2. 2Pulls the order, fulfilment and delivery status from Shopify
  3. 3Checks the payment and what is actually refundable in Stripe
  4. 4Drafts the reply with the refund your policy allows, and waits for your approval

A reply with the refund it can offer

Zendesk ZendeskShopify ShopifyStripe Stripe
The refund and the reply wait for your yes.
Promo audit·Marketing·#growth

Today: Promos keep spending long after they stop selling.

@wopie audit last week's promos and tell me which to kill

How it runs

  1. 1Reads last week's promo spend across Meta Ads and Google Ads
  2. 2Matches each promo to real orders and margin in Shopify
  3. 3Ranks them by revenue earned, not clicks attributed
  4. 4Recommends what to kill, and waits for a human before pausing spend

Promos ranked by real revenue

Meta Ads Meta AdsGoogle Ads Google AdsShopify Shopify
Pausing spend needs a human.
Low-stock alert with the reorder·Ops·#store

Today: Stockouts surface when a customer complains about one.

@wopie flag anything under threshold and draft the supplier email

How it runs

  1. 1Checks stock against your thresholds in Shopify
  2. 2Works out remaining cover from the last 30 days of sell-through
  3. 3Drafts the reorder list with quantities grouped by supplier
  4. 4Prepares the supplier email in Gmail and holds it for your yes

A reorder list and a drafted email

Shopify ShopifyGmail Gmail
The supplier email sends only after you approve.

How it works

One brief. Then it owns the work.

  1. 01Delegate

    Mention @wopie in a channel or thread, the way you'd brief a colleague.

  2. 02Gather context

    It reads the thread and pulls live data from the tools you've connected.

  3. 03Produce

    It builds the finished thing: the report, the replies, the pack, the brief.

  4. 04Approve

    Anything sensitive, external or irreversible pauses for your yes.

  5. 05Deliver

    The output lands back in the thread, and again on schedule if you ask.

One brief across your stack

It reads the tools stores live in.

  • Slack Slack
  • Shopify Shopify
  • Stripe Stripe
  • WooCommerce WooCommerce
  • Zendesk Zendesk
  • Meta Ads Meta Ads
  • Google Ads Google Ads
  • Google Analytics Google Analytics
  • Gmail Gmail
  • Google Sheets Google Sheets

See all integrations, 3,200+ in total.

Not a chatbot, a copilot, or an automation

Other AI waits for a prompt. Wopie works for your store.

  • ✕ A chatbot answers, then you go and do the work.
    Wopie does the work and hands back the finished thing.
  • ✕ A copilot only helps inside the one tool it lives in.
    Wopie reads across every tool the job actually needs.
  • ✕ An automation breaks the moment a field moves.
    Wopie adapts, and says so when something doesn't add up.
  • ✕ Point tools need a fresh prompt every single time.
    Wopie runs on your schedule, in the channel you already use.

Keep control

Money and customers stay gated.

Sales reports run on their own. Refunds, discounts and replies to shoppers wait for a human, and every action lands in the audit trail.

Permission rules

#sales · set by admins
Wopie wants toPost inside a channel it's invited to
Rules
checking the channel's rules…

Audit trail

  • Every decision is recorded here with who, what and when.
wopie #sales · 8:04 AM

Each one references the last conversation and the open question, not a template. 7 follow-ups written.

Paused. These send from each owner's inbox. Each owner reviews and edits their own before anything sends.

ApproveEdit

Every approval, edit and rejection is recorded with who, what and when.

  • SOC 2-ready controlsControls mapped to SOC 2 criteria; audit evidence available for review.
  • ISO 27001-aligned policiesSecurity policies written against the ISO 27001 control set.
  • GDPR-aware data handlingData minimisation, export and deletion on request, EU-aware processing.
  • DPA publishedOur data processing agreement is public at wopie.ai/legal/dpa and can be countersigned for your procurement review.
  • SSO / SAML-readySingle sign-on flows ready for identity-provider setup.
  • Audit trail availableEvery delegated request, output and approval is recorded.
  • Built on independently audited providersAWS, Vercel, Supabase, Anthropic, Slack, Microsoft and Stripe each hold their own SOC 2 and/or ISO 27001 attestations for the layers they run. Those are theirs, not ours; Wopie's own attestation is in progress.

Questions

Questions Ecommerce teams ask first.

It prepares the refund and the reply, then waits. Money moving and messages to shoppers are approval-gated by default. You press the button, it does the rest and logs it.